For providers

Bring your healthcare business online with OSPEX

List your practice, reach more patients, and run your day-to-day workflow — bookings, reports, dispensing, dispatch and payments — from one dashboard. Nothing to install.

Getting started

Onboard in four steps

The same simple path for every provider type.

1

Register

Sign up and pick your category — doctor, lab, pharmacy, hospital, ambulance, blood bank and more.

2

Get verified

Our admin team reviews your details and credentials, then approves your account.

3

Set up

Add your services, prices, hours and staff. Configure payments and delivery if you offer them.

4

Go live

Start receiving bookings, orders and requests — and manage them from your dashboard.

Workflows

How each provider works on OSPEX

Every category has a purpose-built workflow — here's what a typical day looks like.

🩺

Doctors & clinics

  1. Patients book an appointment or take a token for your session.
  2. See your live queue, call and complete each patient.
  3. Write e-prescriptions and send them straight to a pharmacy.
  4. Record payments and review your day from the dashboard.
🔬

Labs & diagnostics

  1. Accept test requests and confirm a date, time and token.
  2. Optionally assign a collector for home sample collection.
  3. Run the test workflow: arrived → processing → complete.
  4. Upload the report — the patient is notified instantly.
💊

Pharmacies

  1. Receive orders from prescriptions or walk-in requests.
  2. Accept, price from stock, and prepare the order.
  3. Dispense, and dispatch via your courier or the OSPEX rider network.
  4. Manage medicines, stock and settlements in one place.
🏥

Hospitals

  1. Manage departments, rooms and bed availability.
  2. Approve admission requests and assign rooms.
  3. Track ward rounds, charges and doctor payouts.
  4. Link in-house pharmacy and lab for one-stop care.
🚑

Ambulance services

  1. Register your fleet and drivers.
  2. Emergency requests broadcast to the nearest available vehicle.
  3. Driver accepts, navigates and updates status live.
  4. Trip fares and history are tracked automatically.
🩸

Blood banks

  1. Maintain your blood-unit inventory by group and expiry.
  2. Receive and respond to blood requests from hospitals and doctors.
  3. Alert compatible donors and record donations.
  4. Issue units and keep stock accurate.
Guidelines

Operating on OSPEX

A few commitments that keep the platform safe and trustworthy for everyone.

Verification & credentials

Provide accurate business details and valid licences/registrations. Keep them current — accounts may be reviewed at any time.

💳

Fair, transparent pricing

List clear prices for your services. Collect payments online or at the desk; settlements and commissions are shown in your dashboard.

🔒

Patient data & privacy

Access only the patient information you need to deliver care. Never share or misuse health data. Staff roles limit access by permission.

🤝

Quality of care & conduct

Honour confirmed bookings, communicate delays, and treat patients respectfully. Repeated complaints can lead to suspension.

↩️

Cancellations & refunds

Follow the platform refund policy for cancellations and no-shows, and process eligible refunds promptly.

👥

Staff & permissions

Add your team with role-based access (manager, receptionist, technician, accountant…) so each person only sees what they need.

Register your business Read the full terms